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General Query After Sale Complaints Procedure

How To Get Your Registrations

Once you have searched and found your ideal registration, you have the option to either have the registration transferred to a vehicle or retained on a certificate.

Transferring registration onto a vehicle
Once the purchase of the registration has been completed, we will contact you to request the essential documents. Once we receive the documents, we will complete all the paperwork and submit it to the DVLA on your behalf. The DVLA will then send you your documents with the updated information. Your documents are normally returned within a week of the DVLA receiving them. It is at this point, you will be able to have affixed your new registration plates to your vehicle. The V5C can take can take longer than 2-4 weeks to arrive.

Retaining the registration on a certificate
Once the purchase of the registration has been completed, we will complete the necessary paperwork and within days you will receive your retention certificate. Once you have the retention certificate, you can post it and get the registration transferred to your vehicle.

If you have any questions about the above procedures, please contact us and we will do our best to answer your queries.